E-Billing Specialist 

Nicolaides Fink Thorpe Michaelides Sullivan LLP seeks an E-Billing Specialist to join the firm’s Chicago office and become an integral part of its administrative support team. The E-Billing Specialist is responsible for handling escalated e-billing issues and appeals for the firm’s e-clients. This role works closely with the billing manager, billing staff, and attorneys to resolve e-billing issues, manage rejections and appeals, and ensure compliance with client guidelines.

Who We Are

Nicolaides is a preeminent insurance coverage law firm, dedicated to exclusively representing the interests of the insurance industry around the world. Our attorneys represent clients in high exposure coverage disputes before federal and state trial and appellate courts as well as arbitration panels across the U.S. and abroad.

This is an exceptional opportunity for those looking for a career in a dynamic, stimulating, collaborative, and highly dedicated work environment built on collegiality and respect. Once fully trained and familiar with the job duties, the firm offers a hybrid/flexible work schedule. Additionally, the firm provides competitive salaries and benefits, opportunities for advancement and professional development, and a commitment to diversity, employee wellness, and community service.

This is a non-exempt role, with an hourly range of $35-$45/hour. Pay is based on a 35-hour work week, with eligibility for overtime, as needed.

Primary duties and responsibilities, job specifications and qualifications, education, and experience are below. Qualified candidates should submit a resume and cover letter summarizing their work history here: E-Billing Specialist Application

Who You Are

Key Duties and Responsibilities include, but are not limited to:

• Monitors invoice status and manage rejections, reductions, and appeals to ensure maximum recovery;
• Research and resolves invoice discrepancies by collaborating with attorneys, assistants, billing teams, and client representatives;
• Reviews and analyzes recurring rejections to identify root causes and ensure similar issues do not occur on future bills;
• Maintains and updates client billing requirements, rules, and vendor portal settings;
• Manages submission and maintenance of timekeeper approvals on client vendor sites;
• Ensures compliance with firm policies and client standards;
• Perform other duties as assigned;
• Ability to learn new software.

Skills and Competencies:
 

• Highly motivated self-starter with the ability to process a high volume of electronic bills per month with minimal supervision;
• Ability to work under pressure to meet deadlines, manage complex e-billing transactions, and effectively prioritize multiple tasks;
• Strong attention to detail and outstanding organizational skills;
• Demonstrates the ability to adapt and shift priorities in a fast-paced environment;
• Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively;
• Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor, and thrives in collaborative, team-oriented environments.

Technology:
 

• Extensive experience with third-party eBilling platforms (e.g., Legal X, Legal Tracker/Serengeti, Legal eXchange, BillingPoint, CounselLink, Tymetrix, or similar systems);
• Aderant Bill Blast experience preferred;
• Strong understanding of legal eBilling processes and client billing guidelines;
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required; Excel work is extensive in this role.

Education/Experience:
 

• Minimum Associate’s degree; Bachelor’s degree is preferred;
• STEM Major or equivalent experience preferred;
• A minimum of two years of hands-on experience in legal billing or e-billing within a law firm.

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Nicolaides Fink Thorpe Michaelides Sullivan LLP is an Equal Opportunity Employer M/F/D/V. We support and encourage workforce diversity. We do not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination.

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